Privacy Policy

1. Information We Collect

Information you provide directly:

• Name, phone number, and email address
• Move details: pickup and drop-off addresses, service type, inventory, date, and time
• Messages, notes, or inquiries submitted via booking forms or chat

Information collected automatically:

• IP address, browser type, and device information
• Pages visited and time spent on site
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide quotes, schedule, and fulfill moving services
• Communicate with you regarding bookings and updates
• Send SMS notifications via Twilio
• Process deposits and payments via Square
• Improve website performance and user experience
• Marketing and service follow-up (where applicable)

3. Sharing Your Information

We do not sell your personal data. We may share information with trusted service providers, including:

• Hosting and infrastructure providers (Cloudflare, Render, Supabase)
• Payment processors (Square)
• SMS platforms (Twilio)
• Chatbot and CRM tools used to manage customer communications
• Rental truck providers (e.g., U-Haul) when transportation is arranged

All providers are bound by their own data protection policies. We do not share your data with advertisers or unrelated third parties.

4. Cookies & Tracking

We use cookies for:

• Site performance and session management
• Analytics and usage reporting
• Advertising and remarketing (where enabled)

You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Security

We take reasonable precautions to protect your data, including encrypted connections (HTTPS) and access controls. No system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

6. Your Rights

You may request:

• Access to the personal data we hold about you
• Correction of inaccurate information
• Deletion of your data

To submit a request, contact us at ajmovinghelp@gmail.com.

7. Third-Party Links

Our site may link to external websites (Facebook, Instagram, Google). We are not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may update this policy at any time. The "Last updated" date above will reflect changes. Continued use of our site after an update constitutes acceptance of the revised policy.

9. Contact